Market Operations Director Shares How Compassionate Care Shaped Her Career Path to Strive

Strive Health

Strive Health Market Operations Director Ashley Young has spent her career building strong, coordinated care teams. However, her passion for helping patients began long before her career in healthcare.  

At just six years old, Ashley watched her younger sister, Hillary, undergo treatment for Wilms tumor, a rare and serious form of kidney cancer that primarily affects children. Over the next several years, her family’s life was shaped by hospital visits, chemo treatments and the compassion of nurses, doctors and other caregivers who guided them through it every step of the way. 

“Looking back, the experience could have been so much more traumatic,” Ashley recalls. “But the teams at the Virginia-based health systems my sister went to treated us like family. They cared not just for my sister, but for all of us. I never felt scared. I never felt like we were a burden. I felt like they’d make sure everything was going to be OK.” 

Today, Ashley leads operations for Strive’s North Carolina market. She works closely with clinical teams, providers and partners to deliver high-touch kidney care across the Southeast. Her personal connection to kidney health fuels her mission to ensure that patients and their families feel supported every step of the way, just as hers once did. 

Q: Why do you strive? 

A: I strive because of my sister, Hillary. Her cancer journey heavily shaped the work I do. It was my first taste of what the healthcare experience should be: compassionate, personal and family-focused. I wanted to be part of recreating that positive experience for others. 

Q: How has your personal connection to kidney health shaped the way you lead and work with your team? 

A: My sister’s journey taught me the power of genuine compassion in healthcare. I carry that with me every day at Strive. We care for patients who often face tough diagnoses, so I try to ensure our work not only addresses their clinical needs but also supports them as people, the same way my family was supported years ago. 

Q: What drew you to Strive specifically? 

A: Strive’s patient-centered, value-based approach. It mirrors the care Hillary and our family experienced, and it’s rewarding to be part of an organization that wants to build that kind of care journey for others. Strive is also people-focused in every sense. We take care of each other and that translates into better care for our patients. There’s a real emphasis on work-life balance, collaboration and even having fun.  

Q: What’s been the most rewarding part of working at Strive? 

A: The patients. As part of my role, I shadow our teams, listen in on calls and hear Strive’s impact firsthand. The individuals we serve, especially those in rural areas, face challenging circumstances. When I hear patients say Strive is “a blessing,” it’s the best motivation there is. 

Q: Why would you encourage someone to work at Strive? 

A: Strive is a mission-driven company where you can have a tangible impact. You get to work with smart, passionate people who are aligned around doing the right thing for the right reasons. Plus, you’ll be supported — not just as an employee, but as a person. That combination is powerful. 

Q: How is your sister doing today? 

A: She’s great and has been in remission for years. She only has one kidney, so she avoids contact sports, but otherwise she thrives. As the vice principal of a rural elementary school, she is an amazing educator and leader in her community. She is one of the strongest and smartest people I know, and the reason I strive every day. 

Join Us 

Want to make a difference in the lives of people living with kidney disease? Explore Strive’s career opportunities at StriveHealth.com/Careers. 


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Health and Well Being

We care about your physical well-being, so your insurance starts the day you join strive.

Medical, Dental & Vision
We offer a variety of medical (HMO, PPO and HDHP) plans through United Healthcare and Kaiser, two dental plans and one comprehensive vision plan.

Life & Supplemental Insurance
Strivers are provided 100% employer-paid life insurance, short-term disability and long-term disability coverage as of your start date. Additional supplemental insurance, including accident, life and critical illness, are available.

Flexibility and Time Off

Transformational work takes high performance. We believe Strivers perform better when they are fully charged, so we provide flexibility to support your inner well-being.

Hybrid-Remote Work
Our hybrid-remote approach ensures team members can work from home while collaborating in person when needed. Strive provides a full technology package and monthly technology reimbursement.

Vacation Time
Full-time, regularly scheduled Strivers can use vacation time for travel, relaxation or volunteering.

Sick Time
Life happens, so we provide up to two weeks of paid time off annually for illness, medical care, caregiving responsibilities and other types of emergencies.

Well-Being Days
Annual Strive-wide well-being days off provide Strivers the opportunity to focus solely on their well-being.

Paid Holidays
Annual Strive-wide holidays allow all Strivers to disconnect together to reflect and celebrate.

Paid Leave
Our 12 weeks of paid birth giving leave and four weeks of paid bonding leave start day one. We provide a four-week paid sabbatical after five years to return recharged. In alignment to our mission, we offer a paid living donor leave if any Strivers choose to become a living donor.

Other Perks

The needs of every Striver are different, so we ensure our benefits support a wide range of community, family and professional well-being.

Retirement and Financial Planning
Strive provides a 401k with an employer match, access to the Best-Interest Advice program and our financial planning tools, Empower and SoFi.

Employee Resource Groups (ERGs)
Strive is dedicated to promoting a sense of community and at work. We currently offer Parents/Guardians/Caregivers, Strive Forward (LGBTQIA+), Underrepresented Minorities, Women & Allies and Veterans’ ERGs.

Mental Health Platforms & Employee Assistance Programs
Strivers have access to Headspace Care through Kaiser, Calm Health through both medical carriers and a full-service Employee Assistance Program.

Family-Forming Support
Strive partners with Maven Maternity through UHC. Strivers enrolled in UHC gain access to Maven’s virtual platform designed to support women’s and family health. Maven provides personalized, on-demand guidance for navigating family-building, pregnancy, postpartum and parenting journeys.

Strivers enrolled in Kaiser will still have access to their Birth-Giving Support Program that includes prenatal care, labor and delivery support, postpartum and newborn care and additional services.

Professional Development
Strive supports growth through annual professional development reimbursements, paid time off for clinical licensure requirements and tuition discounts through CSU Global.

Employee Discounts
Strive offers Fetch for pet insurance since we know that your pets are part of your family. Strivers also enjoy PerkSpot for product discounts such as gyms and daycares near you, electronics, hotels and more. The best part? PerkSpot is customizable to your interests.

Matthew Kerr, RD, LD

Manager, Dietetics

Food for your kidneys shouldn't feel like a punishment. I build a nutrition plan around your real life and help you make small changes that stick, not stark rules that don't fit. I'm here with ongoing encouragement, so you don't have to navigate your health journey alone.

Lyndsey Edwards, LCSW

Licensed Clinical Social Worker

Whatever weighs on you, you don't have to carry it alone. I offer a space to talk through fear, grief, stress and uncertainty without judgment, then connect you to resources and support that fit your needs. In every care decision, your voice matters most, and I make sure it's heard.

Rhonda Washington, MSN, CRNP

Nurse Practitioner

You'll always have someone in your corner who knows your full story. I coordinate your care across nephrologists, primary care providers and your wider team to catch problems early. When it's time to weigh treatment options, I walk you through each one, so you choose what's right for you.

Maya

Ready to Take Charge of Her Health

How Strive Helped
Maya's Strive Health advocate connected her with a Strive dietitian who helped her build a personalized nutrition plan for her blood sugar and kidney health. With education available in the language she needs, Maya feels empowered to take control of her health.

James

Determined to Stay on Track

How Strive Helped
James’ Strive nurse practitioner helped him coordinate home delivery for his medications, so he never misses a refill. Together, created a simple plan that helps James with both his practical needs and his health needs. James now sees a Cardiologist, his care team is kept informed, and he feels more in control.

Patricia

Advanced Care for Advanced Needs

How Strive Helped
Her Strive social worker helped her access financial assistance programs, navigate her benefits and connect to community support. Patricia has a team in her corner now, and she no longer faces her health journey alone.

Betsy Gonzales, BSN, RN

RN Care Manager

There is always something we can do. I know that firsthand as a former dialysis patient. Together we set clear goals for your blood pressure, hydration and diet. I treat every small win like a big one. I'm not just your clinician. I'm an ally who understands the journey.